Check out how our client has improved their AI and digital workplace -
Transform Business with Expert Microsoft 365 Consulting
Maximize Microsoft 365: Tailored Solutions to Boost Productivity, Collaboration, and Growth
The business benefits of using a managed IT service provider
Affordable Monthly Pricing — Know exactly what you are paying for each month
Cost Effective Support – Unlimited access to our large USA & India Service
Desk
Specialist Expertise – All Engineers are certified by our
vendors
Strategic approach – Across a range of IT managed services
Compliance and Security Assurance ISO 27001, 9001 and 14001 certified
Why use a Microsoft 365 Consulting provider?
If you're considering outsourcing your IT or switching providers, our managed IT services provide expert support and reliability at a fixed monthly rate. We deliver proactive IT services with a transparent monthly contract that clearly defines agreed-upon service levels, ensuring no hidden costs.
Our large service desk mirrors today’s working patterns
Our expansive Service Desk aligns with modern working patterns by offering an impressive average call response time of just 10 minutes, ensuring you can connect directly with an Engineer within 10 minutes. This distinction sets us apart from other managed IT service providers. delivering prompt resolution of all your managed service issues without prolonged wait times.
Fully managed IT support services
Empathy Technologies, a premier managed IT service provider in Bengaluru, India oversees comprehensive IT management for our clients. This includes handling IT infrastructure, end-user systems, software applications, and ensuring robust IT security measures.
Our Service Desk is fully versed in Microsoft 365
Our consultancy team have specialist knowledge across the Microsoft product stack which includes Microsoft 365, Dynamics 365, Azure.
10 Min
average call response time
77 %
first contact fix rate
96 %
customer
satisfaction
customer satisfaction
Stay connected
Specialist expertise for a fixed monthly cost
As a leading IT service provider, we offer you the expertise and reliability for a fixed monthly cost that will benefit both your business and the end user whilst also boosting productivity levels.
Help bridge the gap between internal and external IT
Our managed IT support services help to bridge the gap between the capacity of an internal IT Department, and the increasing demand for cutting edge business IT Support using specialist technologies.
Certified by Microsoft for added peace of mind
Our managed IT services team are highly skilled and more importantly certified to implement the latest technology and can support both Windows and Mac networks following best practice principles.
Is your business facing?
Struggling to maximize Microsoft 365 for your business?
Need help optimizing your Microsoft 365 for better productivity?
Facing challenges migrating to Microsoft 365?
Is your team underutilizing Microsoft 365 features?
Worried about Microsoft 365 security and compliance?
Need ongoing support and training for Microsoft 365?
Start Your Microsoft 365 Consulting Journey Today!
Contact us to optimize Microsoft 365 with tailored strategies for collaboration and productivity.
Let’s talk.
Frequently Asked Questions
Microsoft 365 Consulting can optimize your workflows, enhance security, and improve team collaboration, making your business more efficient.
Yes, we offer seamless migration services, ensuring minimal downtime and no data loss.
We implement advanced security features, including multi-factor authentication and data encryption, to safeguard your business.
Yes, we offer continuous support and training to ensure your team maximizes the use of Microsoft 365 tools.
Absolutely! We tailor Microsoft 365 solutions to fit your unique industry requirements, from workflows to compliance.
Implementation time varies, but most setups are completed within 1-3 weeks, depending on your specific needs.